One of the men approached a female staff member at the register while the others looked around the store. The man stood by the service counter while the staff member continued to serve a customer. During this time, he had a brief conversation with the 17 year old employee. When she opended the till, the man jumped over the service counter and pushed her to the ground. He stole an amount of cash from the open register before running from the store.

The offender is described as fair-skinned, between 18 and 25 years of age, approximately 180cm tall, solid build and has short blonde hair. He wore a black t-shirt, black shorts and black shoes with white laces.